Privacy Policy
Last updated: April 2025
Your privacy matters to us. This policy explains what data VEIL collects, how it is used, and your rights regarding that data. By using VEIL, you agree to the practices described below.
1What We Collect
We collect the information you provide when creating an account (such as your username and email address), the characters you create, and the messages you exchange with AI characters on the platform. We also collect standard technical data such as IP addresses and browser type for security and performance purposes.
2How We Use Your Data
Your data is used solely to operate and improve the VEIL service — including authenticating your account, powering AI conversations, and maintaining platform safety. We process your data based on your consent when using the platform and where necessary to provide the VEIL service. We do not use your data for advertising or build profiles for third-party marketing purposes.
Messages you send may be processed by AI systems to generate responses and improve conversation quality.
3We Do Not Sell Your Data
VEIL does not sell, rent, or trade your personal information to any third party. We may share data with trusted service providers (such as hosting and AI infrastructure) who process data on our behalf under strict confidentiality agreements.
4Data Retention
We retain your account data and conversation history for as long as your account is active. If you delete your account, your personal data will be removed within 30 days, except where retention is required by law.
5Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at the email address below. We will respond to all requests within 30 days.
6Cookies
VEIL uses session cookies to keep you logged in. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but this will prevent you from logging in.
7Data Security
We take reasonable measures to protect your data from unauthorised access, loss, or misuse. However, no system can be guaranteed to be completely secure.
8Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of VEIL after changes means you accept the updated policy.
Privacy Requests & Questions
Email us at [email protected] for any data-related requests.